STELLA STARPASS

STELLA STARPASS – TERMS AND CONDITIONS

Last Updated: 20/03/26

About these Terms

Welcome. These are the STELLA STARPASS Terms and Conditions ("Terms"). They set out the terms on which Navun Pty Ltd (ACN 649 693 434), trading as STELLA STARPASS ("Stella StarPass", "we", "us", "our"), an Australian proprietary limited company with its principal place of business at Level 8, Suite 805, 220 Collins Street, Melbourne VIC 3000, provides the STELLA STARPASS platform (the "Platform") and related services to its Members.

Words in bold in these Terms have specific meanings set out in Section 1 (Definitions). To understand your rights and obligations, you should read all of the documents that form your agreement with us, listed below.

The Agreement

Your agreement with us is made up of:

  • any signed STELLA STARPASS Representation Agreement (if you have signed one);
  • these Terms and Conditions;
  • our Privacy Policy;
  • our Credit Reporting Policy; and
  • any pricing, product, or service information published on stellamgmt.com.au at the time of your purchase or subscription.

The most current version of each document is available at stellamgmt.com.au. By accessing our website, creating an account, subscribing to STELLA STARPASS, or making any payment to us, you acknowledge that you have read, understood, and agree to be bound by your agreement with us. If you do not accept these Terms, you must not use the Platform.

If documents disagree

If there is any inconsistency between the documents that form your agreement, the order of precedence is: (1) any signed Representation Agreement (for signing Members); (2) these Terms; (3) the Credit Reporting Policy; (4) the Privacy Policy. The higher-precedence document prevails to the extent of the inconsistency. Within these Terms, Section 9 (Limitation of Liability) and Section 4.17 (Credit Reporting & Default Listing) prevail over all other provisions in the event of any inconsistency.

PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. THESE TERMS CONTAIN A MANDATORY INDIVIDUAL ARBITRATION PROVISION IN SECTION 10.1 AND CLASS ACTION/JURY TRIAL WAIVER PROVISION IN SECTION 10.4 THAT REQUIRE, UNLESS YOU ARE AN AUSTRALIAN USER OR YOU OPT OUT PURSUANT TO THE INSTRUCTIONS IN SECTION 10.2, THE EXCLUSIVE USE OF FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES BETWEEN YOU AND US, INCLUDING ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE YOU AGREED TO THESE TERMS. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU EXPRESSLY WAIVE YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS, AND UNLESS YOU ARE AN AUSTRALIAN USER, YOUR RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE ACTION OR PROCEEDING.

AUSTRALIAN USERS IMPORTANT NOTICE: If you are an Australian User, the arbitration, class action waiver, jury trial waiver and overseas dispute forum provisions in these Terms do not apply to you. For Australian Users, disputes are handled under Section 10.3 and nothing in these Terms limits any rights you have under the Australian Consumer Law.

IMPORTANT: These Terms include provisions that limit Stella StarPass's liability and disclaim warranties. You should read them carefully before using the Platform.

  1. DEFINITIONS
    • Acceptance Date: The date on which you first access our website, create an account, or subscribe to STELLA STARPASS (whichever occurs first).
    • Australian User: A Member whose use of the Platform is subject to the Australian Consumer Law or who resides in Australia.
    • Content: All materials, information, text, graphics, videos, tools, software, and other content provided on or through the Platform.
    • Credit Reporting Body / CRB: A credit reporting body within the meaning of section 6P of the Privacy Act 1988 (Cth), being one or more of Equifax Australia Information Services and Solutions Pty Limited, illion Australia Pty Ltd, or Experian Australia Credit Services Pty Ltd, as further specified in Section 4.17.
    • Member / you: Any individual who accesses our website, creates an account, or subscribes to STELLA STARPASS.
    • Non-Australian User: A Member who is not an Australian User.
    • Platform / Service: The STELLA STARPASS online membership platform for models, influencers, and talent, offering tools and resources to Members.
    • Talent Deposit: The one-time, non-refundable fee payable by the Member for entry into the Platform, delivery of the Digital Resources, and consideration for representation, as set out in Sections 4 and 16.
    • Digital Resources: The three (3) digital guides included with the Talent Deposit: (i) Social Media Growth Blueprint (valued at $999.99); (ii) Personal Brand Framework — Starter Kit (valued at $999.99); (iii) Onboarding Shoot Playbook (valued at $999.99); as published at stellamgmt.com.au/master-guides.
    • Third-Party Opportunities: Any job listings, casting calls, collaborations, or similar opportunities provided by third parties and made available to Members via the Platform.
  2. PLATFORM SERVICES (SCOPE & NATURE)
    • STELLA STARPASS is an online platform designed to empower models and influencers with resources to advance their careers. The Platform provides Members with personal development tools, collaboration alerts, industry contacts, and educational content. The Platform enables Members to discover and pursue opportunities, with STELLA submitting Member profiles for casting calls, brand enquiries, and opportunities at STELLA's sole discretion as part of the Platform service. STELLA STARPASS does not act as your exclusive or licensed talent agent.
    • Stella StarPass will create your Platform profile and may submit you for casting calls, brand enquiries, and opportunities at STELLA's sole discretion as part of the Platform service. Stella StarPass is not an exclusive talent agency, licensed talent agent, or legal representative for you. We do not negotiate or execute contracts on your behalf, do not collect or receive payment for your work, do not act as your manager, and do not take any commission or percentage of your earnings — you keep 100% of any income from gigs or jobs you secure. Any submission, listing, or opportunity match made by the Platform is provided as-is and at STELLA's sole discretion, and creates no representation, guarantee, or employment-agency relationship between Stella StarPass and the Member.
    • "STELLA STARPASS" is a separate platform from Stella's talent agency, "STELLA MGMT". Becoming a Member of STARPASS does not mean you are signed to STELLA MGMT, does not entitle you to represent yourself as a STELLA MGMT talent, and does not give you any right to use the STELLA MGMT brand, name, logos, or roster identity in any form, on any platform, in any communication, or to any third party. Any unauthorised use of the STELLA MGMT brand by a STARPASS Member is a material breach of these Terms and may be remedied by injunctive relief and damages. STELLA MGMT is a separate dedicated talent agency with its own exclusive representation roster, governed by a separate Exclusive Representation Agreement entered into at STELLA MGMT's sole discretion. The STARPASS Platform is non-exclusive — you are free to be represented by other agencies.
    • STELLA STARPASS primarily serves opportunities and resources within Australia, focusing on Australian cities and markets.
    • Navun Pty Ltd reserves the right to add, remove, or modify features of the Platform at its discretion without notice.
  3. MEMBERSHIP ELIGIBILITY & ACCOUNTS
    • STELLA STARPASS membership is open to individuals who are 18 years or older. You must be legally capable of forming binding contracts under Australian law.
    • To become a Member, complete your purchase via Stripe or direct bank transfer at the fee confirmed in writing or displayed at checkout. Stella StarPass reserves the right to approve or decline membership applications for any reason or no reason.
    • You must create an account with accurate, current, and complete information. Sharing your account or login with others is strictly prohibited.
    • You are solely responsible for any content you upload to your profile. You affirm that you own or have the rights to any content you provide.
    • You agree to comply with all applicable laws and regulations in connection with your use of the Platform.
  4. FEES & PAYMENT TERMS

    PAYMENT ACKNOWLEDGEMENT: ALL FEES PAID TO STELLA STARPASS ARE NON-REFUNDABLE EXCEPT WHERE EXPRESSLY REQUIRED BY THE AUSTRALIAN CONSUMER LAW. BY MAKING PAYMENT (WHETHER IN FULL OR BY INSTALMENT), YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AUTHORISE STELLA STARPASS TO PROCESS PAYMENTS IN ACCORDANCE WITH THIS SECTION.

    4.1 Talent Deposit

    The primary fee for STELLA STARPASS membership is the Talent Deposit, a one-time non-refundable fee as set out in Section 16 (Launch Pad — Talent Deposit). The Talent Deposit is $2,000 AUD for Members located in Australia and $2,000 USD for Members located outside Australia, unless otherwise agreed in writing. The Talent Deposit amount will be confirmed in writing, verbally, or displayed at checkout prior to payment.

    4.2 What You Receive

    The Talent Deposit is the upfront consideration payable for: (a) delivery of three (3) Digital Resources with a combined retail value of $2,999.97 AUD (Social Media Growth Blueprint, Personal Brand Framework — Starter Kit, and Onboarding Shoot Playbook) as published at stellamgmt.com.au/master-guides; (b) entry into the STELLA STARPASS platform; and (c) consideration for representation for the selected Representation Period. The Digital Resources will be delivered via email within forty-eight (48) hours of STELLA confirming receipt of the first payment.

    4.3 Payment Methods

    Payments may be made via direct bank transfer (BSB/account number as provided by STELLA), Stripe, or such other payment method as STELLA nominates. Credit card transactions processed via Stripe may incur a surcharge. STELLA's preferred payment method is direct bank transfer.

    4.4 Instalment Plans

    The Talent Deposit may be paid in full or by instalment plan as agreed in writing, verbally, or via email. Where an instalment plan is agreed, the Member authorises recurring payments via the payment method provided at the agreed frequency (which may be weekly, fortnightly, monthly, or any other interval) and amount until the Talent Deposit is paid in full. Where a payment link includes a trial or deferred billing period, the Member acknowledges that the first charge will occur at the end of the trial period and recurring charges will continue at the stated amount and frequency thereafter. Each instalment charge processed via Stripe is a merchant-initiated transaction using the payment details provided at the time of the first payment. The Member acknowledges and agrees that: (a) each instalment will be charged automatically on the agreed date without further notice unless a pre-billing notification is sent; (b) the Member is responsible for ensuring sufficient funds and a valid payment method are available; (c) the authorisation given herein remains in effect until all amounts are paid in full or the Member cancels in accordance with these Terms; (d) the total Talent Deposit amount remains owing regardless of the instalment structure, billing frequency, trial period, or payment link description used.

    4.5 Additional Recurring Fees

    Where STELLA STARPASS offers any additional subscription tier, recurring membership, or supplementary service at a separate fee, the applicable fee will be confirmed in writing or at checkout prior to purchase. Any such recurring fee will automatically renew at the agreed frequency unless the Member provides written cancellation notice to stella@stellamgmt.com.au. Cancellation takes effect in the billing cycle following the one in which notice is provided. For the avoidance of doubt, the Talent Deposit is not a subscription and cannot be cancelled. Cancellation rights under this Section 4.5 apply only to additional recurring services, not to the Talent Deposit or any instalment plan under Section 4.4.

    4.6 Currency & GST

    All fees are in Australian Dollars and inclusive of GST unless otherwise stated. For Members located outside Australia, fees may be denominated in USD as specified in Section 4.1.

    4.7 Billing Descriptor

    The billing descriptor on the Member's bank or card statement may appear as "STELLA MGMT", "STELLAMGMT.COM", "NAVUN PTY LTD", or a similar variation. If the Member does not recognise a charge, they must contact STELLA at stella@stellamgmt.com.au before contacting their bank.

    4.8 Late Payment

    Failure to make any payment within fourteen (14) days of the due date constitutes a material breach and STELLA STARPASS may:

    • (a) suspend all services and Platform access;
    • (b) charge a late payment fee of $25 per occurrence;
    • (c) refer the outstanding amount to a third-party collections agency, and disclose default information about the Member to a credit reporting body in accordance with Section 4.17 (Credit Reporting & Default Listing) and Part IIIA of the Privacy Act 1988 (Cth);
    • (d) terminate membership and retain all amounts previously paid.

    4.9 Termination Does Not Extinguish Debt

    If the Member terminates, withdraws, or requests cancellation at any time after payment (whether in full or by instalment), the full Talent Deposit remains non-refundable and any outstanding balance becomes immediately due and payable. The Member acknowledges that this reflects the genuine commercial bargain between the parties, including the immediate delivery of Digital Resources with a combined retail value exceeding the Talent Deposit amount.

    4.10 No Refunds

    Except where required by the Australian Consumer Law, all fees paid to STELLA STARPASS are final and non-refundable. The non-refundable nature of the Talent Deposit reflects the fact that the Digital Resources (valued at $2,999.97) are delivered digitally and cannot be recovered once sent, and that STELLA incurs immediate costs in onboarding the Member including profile creation, database listing, and administrative processing.

    4.11 Pre-Dispute Resolution

    Before initiating any chargeback, payment dispute, bank inquiry, or payment reversal of any kind with any bank, card issuer, payment processor, or financial institution, the Member agrees to contact STELLA directly at stella@stellamgmt.com.au and allow STELLA a minimum of fourteen (14) days to investigate and resolve the concern. STELLA will acknowledge receipt within three (3) business days and provide a substantive response within fourteen (14) days.

    4.12 Chargebacks

    In the event the Member initiates a chargeback, payment dispute, or reversal in respect of any payment (a "Chargeback"):

    • (a) STELLA STARPASS may immediately suspend all services, Platform access, and representation without notice pending resolution;
    • (b) the Member remains liable for the full amount of the disputed fee (including any outstanding instalment balance) plus all costs incurred by STELLA in responding to the dispute, including payment processor fees (including Stripe's $25 AUD dispute fee per occurrence), bank fees, administrative costs, and reasonable legal fees;
    • (c) STELLA reserves the right to permanently terminate the Member's account and blacklist their payment details, email address, and associated identifiers from future use of the Platform;
    • (d) if the chargeback is resolved in STELLA's favour, the Member acknowledges that services have been validly provided and no further dispute may be raised in respect of the same transaction;
    • (e) STELLA may refer any outstanding amount to a third-party collections agency and pursue all available legal remedies including debt recovery proceedings;
    • (f) the Member's membership will be permanently terminated and the Member will not be eligible to rejoin the Platform.

    4.13 Evidence & Documentation

    In the event any chargeback or payment dispute is filed, STELLA reserves the right to provide the card network, issuing bank, acquiring bank, payment processor, and/or dispute resolution body with any and all relevant documentation, including but not limited to:

    • (a) a copy of any signed agreement;
    • (b) the itemised value schedule showing the Digital Resources and their individual values;
    • (c) records of Digital Resource delivery including email timestamps, delivery confirmation, access logs, and IP addresses;
    • (d) records of Platform access, portal logins, and service usage;
    • (e) casting submission records and communication logs;
    • (f) payment receipts, Stripe transaction records, and billing history;
    • (g) all correspondence between STELLA and the Member;
    • (h) evidence of the Member's consent to the non-refundable policy and recurring billing authorisation.

    4.14 Friendly Fraud

    The Member acknowledges that: (a) chargebacks are intended to protect consumers from unauthorised or fraudulent transactions and are not an alternative to the dispute resolution process set out in Section 4.11; (b) filing a chargeback for a transaction that the Member knowingly authorised and for which services and/or Digital Resources have been delivered may constitute friendly fraud; (c) STELLA maintains comprehensive records of all transactions, deliveries, communications, and service activity and will submit this evidence in response to any dispute.

    4.15 Universal Payment Acknowledgement

    By making any payment to STELLA STARPASS, STELLA MGMT, or Navun Pty Ltd — whether described, labelled, or invoiced as a "Talent Deposit", "Stella Onboarding", "Stella Payment Plan", "Stella Model Payment Plan", "Stella Payment Link", "Stella Talent Deposit", "Onboarding Fee", "Subscription Fee", "Management Fee", "Launch Pad", or any name that includes "Stella" or "STELLA" in any form, or any other description appearing on any payment link, invoice, receipt, bank statement, or payment processor record — the Member acknowledges and agrees that: (a) all such payments are subject to these Terms in their entirety; (b) the description appearing on the payment link, invoice, or bank/card statement does not alter, limit, or override these Terms; (c) all fees are non-refundable except where expressly required by the Australian Consumer Law; (d) the Member authorises STELLA to charge the agreed amount(s) at the agreed frequency using the payment method provided, and such authorisation remains in effect until all amounts are paid in full or the Member cancels in accordance with these Terms; (e) any payment made constitutes acceptance of and is governed by these Terms regardless of the name, description, or label attached to the payment; (f) this clause applies to all Members regardless of tier, plan, pricing structure, payment link name, currency, or billing frequency.

    4.16 Assignment of Debt

    STELLA STARPASS may assign, transfer, or sell any debt owed by the Member to a third-party collections agency or debt purchaser without prior notice, and may disclose to that party such personal and commercial information as is reasonably necessary to enable recovery of the debt, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

    4.17 Credit Reporting & Default Listing

    (a) Credit provider status. The Member acknowledges that, in respect of the Talent Deposit, any instalment arrangement, and any other amount payable under these Terms (including without limitation any amount that becomes immediately due following termination under Section 4.9, any amount payable following a Chargeback under Section 4.12, or any amount payable following an assignment under Section 4.16) where payment is or becomes deferred for seven (7) days or more, STELLA STARPASS (Navun Pty Ltd ACN 649 693 434) is a "credit provider" within the meaning of section 6G of the Privacy Act 1988 (Cth), and Part IIIA of that Act applies to credit information held about the Member.

    (a)(i) Scope — for avoidance of doubt. This Section 4.17 establishes credit-provider status solely for the purposes of Part IIIA of the Privacy Act 1988 (Cth) and the Privacy (Credit Reporting) Code 2024. Nothing in these Terms: (A) constitutes the provision of credit regulated by the National Consumer Credit Protection Act 2009 (Cth) or the National Credit Code; (B) requires STELLA STARPASS to hold an Australian Credit Licence; (C) classifies STELLA STARPASS as a "buy now, pay later" provider, lender, or financier; or (D) places STELLA STARPASS in any restricted business category under any payment processor's services agreement (including Stripe). The Talent Deposit is the consideration payable for services described in Section 4.2 and is not a loan.

    (b) Credit reporting bodies. The Member acknowledges that STELLA STARPASS may disclose credit information about the Member to one or more of the following credit reporting bodies ("CRBs"):

    • Equifax Australia Information Services and Solutions Pty Limited (ABN 26 000 602 862) — equifax.com.au
    • illion Australia Pty Ltd (ABN 95 006 399 677) — illion.com.au
    • Experian Australia Credit Services Pty Ltd (ABN 70 142 762 175) — experian.com.au

    (c) Information that may be disclosed. The credit information that may be disclosed includes: identification information; the type and amount of credit provided; the terms and conditions of the credit; account-open and account-close dates; default information (where the requirements of section 21D of the Privacy Act are met); payments overdue for at least 60 days where the overdue amount is $150 or more; new arrangement information; payments made to clear default information; serious credit infringements; and any other information permitted to be disclosed under Part IIIA of the Privacy Act and the Privacy (Credit Reporting) Code 2024.

    (d) Information collected from CRBs. STELLA STARPASS may also collect from a CRB credit reports, identification information, default information, repayment history information and other credit information about the Member for the purposes of assessing any application for a payment plan or other credit arrangement, managing the Member's account, and collecting overdue payments.

    (e) Default-listing preconditions. STELLA STARPASS will only disclose default information about the Member to a CRB where: (i) the overdue amount is $150 or more; (ii) the amount has been overdue for at least 60 days; (iii) STELLA STARPASS is not statute-barred from recovering the amount; (iv) STELLA STARPASS has issued a written notice under section 6Q of the Privacy Act to the Member's last-known contact address (including by email where customary) requesting payment of the overdue amount; and (v) STELLA STARPASS has issued a separate written notice under section 21D of the Privacy Act, given at least 30 days after the section 6Q notice, advising the Member of STELLA STARPASS's intention to disclose default information to a CRB if payment is not received within 14 days.

    (f) Consent and assignment. The Member expressly consents to STELLA STARPASS collecting, holding, using and disclosing credit information and credit eligibility information about the Member for the purposes set out in Part IIIA of the Privacy Act, the Privacy (Credit Reporting) Code 2024, the Privacy Policy and the Credit Reporting Policy. Where STELLA STARPASS assigns or sells a debt under Section 4.16, the Member further consents to the assignee exercising all rights of STELLA STARPASS in relation to that debt, including (where the assignee is itself a credit provider) the right to disclose default information to a CRB on the same basis as set out in this Section 4.17.

    (g) Member rights. The Member may: (i) request access to credit information held about the Member; (ii) request correction of credit information that is inaccurate, out-of-date, incomplete, irrelevant or misleading; (iii) make a complaint to STELLA STARPASS about a failure to comply with Part IIIA of the Privacy Act or the Privacy (Credit Reporting) Code 2024; (iv) request that a CRB not use the Member's credit reporting information for the purposes of pre-screening of direct marketing; (v) request that a CRB not use or disclose the Member's credit reporting information if the Member reasonably believes the Member has been, or is likely to be, a victim of fraud (including identity fraud); and (vi) request financial hardship assistance under Division 3 of Part IIIA of the Privacy Act. Requests under this clause may be made by emailing stella@stellamgmt.com.au. If the Member is not satisfied with STELLA STARPASS's response, the Member may complain to the Office of the Australian Information Commissioner at oaic.gov.au.

    (h) Consequences of default listing. The Member acknowledges that a default listing on a CRB's records may remain on the Member's credit file for up to five (5) years (or seven (7) years for serious credit infringements) and may adversely affect the Member's ability to obtain credit, finance, telecommunications services, utilities, or rental accommodation during that period.

    (i) Privacy Act compliance. STELLA STARPASS will comply with Part IIIA of the Privacy Act 1988 (Cth) and the Privacy (Credit Reporting) Code 2024 in handling all credit information and credit eligibility information about the Member. Full details are set out in the Credit Reporting Policy.

    (j) Recovery of costs. All costs reasonably incurred by STELLA STARPASS in issuing any section 6Q or section 21D notice, in lodging credit information with a CRB, in instructing a third-party collections agency or debt purchaser, or in otherwise enforcing this Section 4.17 or recovering an overdue amount (including reasonable legal fees on a full indemnity basis, skip-tracing costs, court fees, and administrative costs) are recoverable from the Member as a debt and form part of the outstanding balance for the purposes of Sections 4.8, 4.9, 4.12, 4.16 and 11 (Indemnification).

  5. CANCELLATION, TERMINATION & REFUND POLICY
    • Cancellation by Member: The Talent Deposit is not a subscription and cannot be cancelled. Where the Member is paying the Talent Deposit by instalment plan under Section 4.4, cancellation of the instalment plan does not reduce or extinguish the Talent Deposit obligation. If the Member cancels, suspends, or otherwise ceases instalment payments before the Talent Deposit is paid in full, the entire outstanding balance becomes immediately due and payable in accordance with Section 4.9. Where the Member has subscribed to any additional recurring service under Section 4.5, cancellation of that service may be made by providing written notice to stella@stellamgmt.com.au and takes effect in the billing cycle following the one in which notice is provided.
    • No Refunds: Except where required by law, all fees are non-refundable. You are not entitled to a refund for any reason, including early termination, non-use of the Platform, or dissatisfaction with services. Refund rights under the Australian Consumer Law are set out in Section 9.5.
    • Termination by Stella StarPass: We may suspend or terminate your membership immediately if you fail to pay fees when due, materially breach these Terms, initiate a Chargeback in breach of Section 4.12, or if we believe your conduct creates risk for us or other Members.
    • Termination for Breach: Either party may terminate this agreement immediately if the other party commits a material breach of these Terms and fails to remedy the breach within fourteen (14) days of receiving written notice.
    • Effect of Termination: Upon termination, your access to members-only areas will cease, and we may deactivate or delete your account. Sections 4 (Fees & Payment Terms, including Section 4.17 Credit Reporting & Default Listing), 7 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Dispute Resolution), 11 (Indemnification), 12 (Privacy & Data Protection), 13 (Automated & AI-Assisted Communications), and 14 (Non-Disparagement) survive termination.
    • Cancelling StarPass does not affect any separate representation agreement with STELLA MGMT.
  6. ACCEPTABLE USE AND MEMBER CONDUCT
    • Use the Platform only for lawful purposes. Do not post illegal, harmful, abusive, harassing, defamatory, or obscene content.
    • Do not misrepresent your identity, skills, or qualifications. All information should be truthful and accurate.
    • Do not exploit the Platform for commercial purposes not intended by Stella StarPass.
    • Do not interfere with the proper working of the Platform including introducing malware or attempting to hack security controls.
    • Each membership is for a single individual. Do not share your account credentials.
    • Treat casting call details and industry contacts received via StarPass as confidential.
  7. INTELLECTUAL PROPERTY RIGHTS
    • Brand Ownership. The "STELLA", "STELLA MGMT", "STELLA STARPASS", and "STARPASS" brand names, logos, and associated intellectual property are owned by their respective owner and are used by Navun Pty Ltd under licence. Nothing in these Terms transfers any ownership interest in the brand intellectual property to any Member or third party.
    • All content on STELLA STARPASS is the property of its respective owner or licensor and is protected by copyright and trademark laws. Navun Pty Ltd operates the Platform under licence from the brand owner.
    • You retain ownership of your uploaded content but grant Stella StarPass a non-exclusive, royalty-free, worldwide license to use, display, and distribute it as necessary to provide the Platform services.
    • Do not upload content that infringes the intellectual property or privacy rights of any third party.
  8. DISCLAIMERS & NO GUARANTEE OF RESULTS

    8.1 "As Is" Disclaimer

    THE PLATFORM AND ALL SERVICES, MATERIALS, AND INFORMATION PROVIDED BY STELLA STARPASS ARE SUPPLIED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, STELLA STARPASS EXPRESSLY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. STELLA STARPASS DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE AT ALL TIMES, OR FREE OF HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.

    8.2 No Guarantee of Results

    YOU EXPRESSLY AGREE THAT YOUR USE OF THE PLATFORM IS AT YOUR OWN RISK.

    Stella StarPass does not offer any representations, warranties, or guarantees—verbally or in writing—regarding:

    • (a) Any job offers, bookings, or casting opportunities resulting from your membership;
    • (b) The quality, legitimacy, or suitability of Third-Party Opportunities listed on the Platform;
    • (c) Career advancement, income levels, or professional success;
    • (d) The accuracy or completeness of industry contacts or resources provided;
    • (e) Any minimum number of castings, opportunities, or leads.

    You acknowledge that you are solely responsible for evaluating opportunities, making career decisions, and determining whether the Platform meets your needs. Any testimonials or success stories represent individual outcomes and are not guarantees of similar results.

    8.3 Not an Exclusive Agency or Employer

    Stella StarPass is not your employer, exclusive agent, licensed talent agent, manager, or legal representative. No employment, partnership, joint venture, or exclusive agency relationship is created by your use of the Platform. While the Platform may submit your profile for casting calls, brand enquiries, and opportunities at STELLA's sole discretion as part of the Platform service, we are not a licensed talent agent for you, do not procure work on a commission basis, and take no percentage of your earnings. You remain solely responsible for evaluating, accepting, negotiating, contracting for, and performing any opportunity that arises from a Platform submission, and STELLA STARPASS bears no liability arising from any engagement you enter as a result.

    8.4 Third-Party Opportunities

    • Any engagement you pursue from the Platform is strictly between you and the third party. Stella StarPass is not a party to any contract you enter as a result of Platform listings.
    • A listing on the Platform does not constitute an endorsement or recommendation by Stella StarPass.
    • Stella StarPass takes no responsibility for third-party websites or services linked from the Platform.
  9. LIMITATION OF LIABILITY

    9.1 Exclusion of Consequential Loss

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STELLA STARPASS EXCLUDES ALL LIABILITY FOR:

    • COMPENSATORY, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
    • LOSS OF PROFITS, REVENUE, OR ANTICIPATED SAVINGS
    • LOSS OF BUSINESS OPPORTUNITY OR GOODWILL
    • LOSS OF DATA OR CORRUPTION OF DATA
    • LOSS OF REPUTATION
    • THIRD-PARTY CLAIMS
    • ANY LOSS ARISING FROM RELIANCE ON THIRD-PARTY OPPORTUNITIES OR PLATFORM CONTENT

    THIS EXCLUSION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF STELLA STARPASS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

    9.2 Cap on Direct Liability

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STELLA STARPASS'S TOTAL AGGREGATE LIABILITY FOR DIRECT LOSS ARISING FROM OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE FEES ACTUALLY PAID BY THE MEMBER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

    9.3 Third-Party Acts

    • We are not liable for the acts or omissions of third parties you interact with through the Platform, including clients, brands, or other Members.

    9.4 Force Majeure

    • Neither party shall be liable for any delays or failures in performance due to events beyond their reasonable control, including natural disasters, acts of terrorism, pandemics, government actions, civil unrest, labour disputes, power outages, internet outages, or other force majeure events ("Force Majeure Event").
    • The affected party must notify the other party promptly of the Force Majeure Event and use reasonable efforts to mitigate its effects.

    9.5 Australian Consumer Law

    Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law) that cannot be excluded, restricted, or modified by agreement.

    To the extent that Stella StarPass's services are not of a kind ordinarily acquired for personal, domestic, or household use or consumption, and to the fullest extent permitted by section 64A of the Australian Consumer Law, Stella StarPass's liability for failure to comply with any consumer guarantee is limited, at Stella StarPass's option, to:

    • the resupply of the services; or
    • the payment of the cost of having the services resupplied.

    For Australian Users, the disclaimers, exclusions, and limitations of liability under these Terms will not apply to the extent prohibited by applicable law, including the Australian Consumer Law.

  10. DISPUTE RESOLUTION & ARBITRATION

    10.1 Agreement to Arbitrate (Non-Australian Users Only)

    PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. THIS SECTION 10.1 DOES NOT APPLY TO AUSTRALIAN USERS.

    BY AGREEING TO THESE TERMS, AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, IF YOU ARE NOT AN AUSTRALIAN USER, YOU AND STELLA STARPASS EACH AGREE THAT ANY AND ALL PAST, PRESENT, AND FUTURE DISPUTES, CLAIMS, OR CAUSES OF ACTION BETWEEN YOU AND STELLA STARPASS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM ("DISPUTES") SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT.

    • Informal Resolution First: Before initiating arbitration, you agree to contact Stella StarPass at stella@stellamgmt.com.au to attempt to resolve the Dispute informally. If the Dispute is not resolved within thirty (30) days after the email noting the Dispute is sent, either party may initiate arbitration.
    • Arbitration Rules and Venue: Arbitration shall be administered by the Australian Centre for International Commercial Arbitration (ACICA) under its Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Melbourne, Australia, in English. The arbitrator's decision shall be final and binding. The arbitrator may only award damages as provided for under these Terms and in no event may punitive, consequential, or special damages be awarded.
    • Fees: The arbitrator shall award the prevailing party its reasonable fees and costs in accordance with the ACICA Rules.

    10.2 Opt-Out of Arbitration (Non-Australian Users Only)

    • You may opt out of this agreement to arbitrate by emailing stella@stellamgmt.com.au within thirty (30) days of your Acceptance Date (as defined in Section 1), stating your name and that you decline the arbitration agreement.
    • For clarity, the thirty (30) day opt-out period begins on the date you first access our website, create an account, or subscribe to STELLA STARPASS—whichever occurs first.
    • By opting out of the agreement to arbitrate, you will not be precluded from using the Platform, but you and Stella StarPass will not be permitted to invoke the mutual agreement to arbitrate to resolve Disputes under the terms otherwise provided herein.

    10.3 Australian Users – Dispute Resolution

    • If you are an Australian User, the mandatory arbitration agreement in Section 10.1 does not apply to you.
    • Disputes must be communicated in writing to Stella StarPass. The parties agree to resolve disputes through good faith negotiations within thirty (30) days.
    • If unresolved, disputes will be referred to mediation administered by the Resolution Institute. If mediation is unsuccessful, disputes shall be resolved in the courts of Victoria, Australia, which shall have exclusive jurisdiction.

    10.4 Class Action and Jury Trial Waiver (Non-Australian Users Only)

    THIS SECTION 10.4 DOES NOT APPLY TO AUSTRALIAN USERS.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER YOU NOR STELLA STARPASS SHALL BE ENTITLED TO CONSOLIDATE, JOIN, OR COORDINATE DISPUTES BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR PARTICIPATE IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED ACTION OR PROCEEDING.

    YOU WAIVE ANY RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION OR PROCEEDING. YOU WAIVE ANY RIGHT TO A JURY TRIAL.

    IN CONNECTION WITH ANY DISPUTE, ANY AND ALL SUCH RIGHTS ARE HEREBY EXPRESSLY AND UNCONDITIONALLY WAIVED.

    10.5 Limitation Period

    • Any claim or Dispute arising under these Terms must be commenced within twelve (12) months of the event giving rise to the claim, or is forever barred, except where prohibited by applicable law.

    10.6 Governing Law

    • These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to conflict of law principles.
    • For Australian Users, the courts of Victoria, Australia, have exclusive jurisdiction over any disputes.
  11. INDEMNIFICATION
    • You agree to indemnify, defend, and hold harmless Stella StarPass (Navun Pty Ltd), its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees and costs) arising from:
      • (a) Your breach of these Terms;
      • (b) Your negligence, misrepresentation, or willful misconduct;
      • (c) Any third-party claims relating to your use of the Platform or content you upload;
      • (d) Your violation of any applicable law or regulation;
      • (e) Your violation of any third-party rights, including intellectual property rights;
      • (f) Any dispute between you and a third party arising from a Third-Party Opportunity.
    • This indemnification obligation shall survive termination or expiration of these Terms.
  12. PRIVACY & DATA PROTECTION
    • Your use of the Platform is also governed by our Privacy Policy and, in relation to credit information, our Credit Reporting Policy.
    • All personal information is handled in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, Part IIIA of the Privacy Act, the Privacy (Credit Reporting) Code 2024, and applicable data protection laws.
    • By accepting these Terms, the Member acknowledges and consents to the collection, holding, use and disclosure of credit information and credit eligibility information about the Member as described in Section 4.17 (Credit Reporting & Default Listing), the Privacy Policy and the Credit Reporting Policy.
    • This Section 12 and Section 4.17 survive termination or expiration of these Terms.
  13. AUTOMATED & AI-ASSISTED COMMUNICATIONS
    • Stella StarPass uses proprietary AI-powered software ("AI Agents") to assist with communications including talent outreach, coordination, scheduling, onboarding correspondence, invoicing, and general correspondence. Communications you receive from addresses associated with Stella — including but not limited to sally@stellamgmt.com.au, jacque.sinclair@stellamgmt.com.au, and other staff addresses — may be generated in whole or in part by AI Agents rather than a human team member.
    • AI Agent communications are made on behalf of Stella StarPass and do not create any employment, agency, or independent contractor relationship between you and any AI Agent. AI Agents are software tools operated by Navun Pty Ltd. AI-generated communications may contain errors and should not be solely relied upon for decisions affecting your career, finances, or legal rights.
    • You may request human-only communication at any time by emailing stella@stellamgmt.com.au.
    • To the maximum extent permitted by applicable law (including the Australian Consumer Law), you agree to indemnify, defend, and hold harmless Navun Pty Ltd, its officers, employees, and agents from and against any claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from or in connection with your reliance on AI-generated communications or your use of information provided by an AI Agent. Nothing in this clause excludes or limits any rights or guarantees that cannot be excluded under the Competition and Consumer Act 2010 (Cth).
  14. NON-DISPARAGEMENT
    • Neither party shall make any statements or comments of a defamatory or disparaging nature (in circumstances where those views are not honestly and genuinely held) to any third party, including on social media, review sites, or any public forum, in relation to the other party or any of its directors, officers, employees, or agents, except as required to comply with any law.
    • Nothing in this clause prevents or restricts either party from making genuine reports or complaints to a regulator, law enforcement agency, or professional body (including the Australian Competition and Consumer Commission, the Office of the Australian Information Commissioner, the Fair Work Ombudsman, the Australian Financial Complaints Authority, or any court or tribunal), from participating in lawful legal proceedings, or from making statements required by law.
  15. MISCELLANEOUS PROVISIONS
    • Amendments: Stella StarPass may update these Terms from time to time. Updated Terms will be posted on our website, and continued use of the Platform after an update signifies acceptance.
    • Severability: If any provision is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.
    • No Waiver: No delay or failure by Stella StarPass in exercising any right under these Terms shall constitute a waiver of that right.
    • Assignment: Stella StarPass may assign these Terms or its rights hereunder to any successor or third party without prior notice. You may not assign these Terms without Stella StarPass's prior written consent.
    • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between the parties and supersede all prior negotiations, representations, and agreements.
    • Contact: Questions about these Terms? Contact us at stella@stellamgmt.com.au.
  16. LAUNCH PAD — TALENT DEPOSIT

    In addition to the provisions of Section 4 (Fees & Payment Terms), the following applies to Launch Pad Members.

    16.1 Cooling-Off Period

    The Member acknowledges that no statutory cooling-off period applies to the purchase of services under the Australian Consumer Law where the services are not acquired as a result of unsolicited consumer contact (as defined in the ACL). The Member confirms that they initiated contact with STELLA STARPASS voluntarily, including but not limited to responding to advertising, submitting an application, or requesting further information, and that no unsolicited sales approach was made by telephone or in person. To the extent any cooling-off period is found to apply at law, the Member acknowledges that services commence immediately upon payment and that the Member expressly consents to the commencement of services within any applicable cooling-off period, with full knowledge that this may affect their right to cancel.

    16.2 Agency Representation

    Launch Pad Members who are subsequently selected for agency representation by STELLA MGMT will be governed by a separate Exclusive Representation Agreement. Selection for representation is at the sole discretion of STELLA MGMT and is not guaranteed by purchase of the Launch Pad. Where a Member is represented by STELLA MGMT, a commission of 20% of gross earnings from bookings arranged by the Agency applies as set out in the STELLA MGMT Terms and Conditions.

    16.3 No Guarantee of Results

    The Talent Deposit does not guarantee any specific number of bookings, level of income, career advancement, agency representation, or any particular outcome. STELLA STARPASS will use reasonable commercial endeavours to provide access to the Platform and its associated services, however the Member acknowledges that results vary significantly between individuals and depend on market conditions, client requirements, and the Member's individual attributes, availability, and performance.

    16.4 Media Licence

    By making payment, the Member grants STELLA STARPASS and STELLA MGMT a non-exclusive, royalty-free, perpetual, irrevocable licence to use any photographs, video, or media produced in connection with the Member's participation in the Platform for the promotion of both the Member and the Agency across all platforms and media, including but not limited to websites, social media, marketing materials, and casting submissions.

    16.5 Acknowledgement

    The Member acknowledges that they have read and understood these Terms in their entirety prior to making payment. The Member waives any claim that these Terms or any provision hereof is unconscionable, unfair, or was not brought to their attention, provided that nothing in this clause excludes the operation of Part 2-3 (Unfair contract terms) of the Australian Consumer Law where applicable.

    16.6 Relationship with Other Terms

    All other provisions of these Terms (including Sections 4, 5, 8, 9, 10, 11, 12, 13, and 14) apply to Launch Pad Members. In the event of conflict between this Section 16 and other provisions of these Terms, this Section 16 prevails.

By subscribing to and using STELLA STARPASS, you confirm that you have read, understood, and agree to these Terms and Conditions. We thank you for being part of the STELLA STARPASS community!

Last updated: 20/03/26

© 2026 Navun Pty Ltd. STELLA is a trademark of its respective owner, used under licence.